TATA Communications is Hiring For Customer Support Executive  Role | Apply Online

TATA COMMUNICATIONS IS HIRING FOR CUSTOMER SUPPORT EXECUTIVE ROLE

TATA Communications is hiring for a Customer Support Executive Role. All eligible and interested candidates should apply before the deadline. Detailed information about the recruitment, responsibilities, eligibility, required skills, and other relevant details are provided below.

        

About Company:-

Tata Communications Limited, previously known as Videsh Sanchar Nigam Limited, is a well-established telecommunications company headquartered in India. Prior to its acquisition by the Tata Group, the company operated as a state-owned telecommunications service provider under the supervision of the Department of Telecommunications, Ministry of Communications, and the Government of India. In 2008, during the first term of the Manmohan Singh Ministry, the Tata Group took ownership of the company. Tata Communications is renowned for its expertise in delivering network services and cutting-edge software-defined network platforms. The company's extensive array of services encompasses Ethernet, SD-WAN, content delivery networks (CDNs), the internet, Multiprotocol Label Switching (MPLS), and private lines.

Job Description:-

Job Role: Customer Support Executive Role
Job Type: Full Time
Qualification: Bachelor's / Degree/Any Equivalent
Experience: Freshers/Experienced are Eligible
Salary: Upto 3-4 LPA Expected
Location: Chennai, India

Responsibilities:-

- Interaction with clients for quality assurance, issue resolution, and ensuring high customer satisfaction

- Understanding requirements, creating and reviewing designs, and validating architecture

- Participation in project estimation, providing inputs for solution delivery, and conducting technical risk planning

- Leadership and guidance for teams to develop high-quality code deliverables and knowledge management

- Knowledge of multiple technologies, basics of architecture and design, testing tools, and agile methodologies

- Understanding project life cycle activities, estimation methodologies, and quality processes

- Understanding the business domain to comprehend business requirements

- Possessing analytical abilities, strong technical skills, and good communication skills

- Demonstration of a sound understanding of software quality assurance principles, SOLID design principles, and current technologies and trends

- Excellent problem-solving, analytical, and debugging skills

Eligibility criteria for applicants:

Qualifications:

- Bachelor's degree in Engineering, Computer Science, or a related field, or a Master's in Computer Applications.

- Proficiency in both written and verbal communication.

Preferred Qualifications/Skills:

- Process: Experienced in project management with a strong understanding of project lifecycle and successful implementation of projects within given constraints.

- Technology: Proficient in business intelligence and reporting using Microstrategy, including data modeling, dashboard development, and report creation.

- Technology: Skilled in Azure development and solution architecting, with expertise in developing and deploying applications on the Azure cloud platform.

- Foundational: Possess foundational knowledge and experience in project management methodologies and best practices.

 

Join our Telegram for the latest job updates.

Click Here to Join our Telegram

Join our WhatsApp for the latest job updates.

Click Here to Join our WhatsApp

 

How to Apply:-

All eligible and interested candidates must apply online through the provided link.

Click here to apply

 

Additional Benefits:-

- Insurance: We provide a range of insurance options including health, life, and disability coverage.

- Health and Wellness: We offer comprehensive health and wellness programs aimed at promoting employee well-being, including fitness incentives and mental health support.

- Financial and Retirement: Our benefits include retirement savings plans, financial planning resources, and investment options to help employees secure their financial futures.

- Perks and Discounts: Employees can enjoy various perks and discounts on products and services through our partnerships with different companies.

- Other Benefit Programs, Plans, and Coverage: In addition to the above, we offer a range of other benefit programs and coverage options that aim to support our employees in various aspects of their lives.