WESTERN UNION IS HIRING FOR JUNIOR ASSOCIATE ROLE !!!

      Western Union is Hiring for Junior Associate Role  | Apply Online

WESTERN UNION IS  HIRING FOR JUNIOR ASSOCIATE ROLE

Western Union is Hiring for Junior Associate Role. All eligible and interested candidates should apply before the deadline. Detailed information about the recruitment, responsibilities, eligibility, required skills, and other relevant details are provided below.

                                                                           




About Company:-

Western Union, established in 1851, is a globally recognized financial services and communications company known for its reliable money transfer services. The company has established a strong presence in the global remittance market, facilitating swift and secure cross-border money transfers for individuals and businesses. With an extensive network of over 500,000 agent locations spanning across more than 200 countries and territories, Western Union offers a range of financial services, including money orders, bill payments, and international money transfers, accessible through physical locations and digital platforms. Committed to promoting financial inclusion, Western Union aims to connect people by providing convenient and effective financial solutions to millions of customers worldwide.


Job Description:-

Job RoleJunior Associate Role

Job Type: Full Time

Qualification: Any Highest Degree

Experience: Freshers/Experienced are Eligible

Salary: Up To 4 LPA Expected

Location: Pune, India



Responsibilities:-

- Assist in establishing and developing the digital banking infrastructure in the assigned region.

- Act as a valuable resource in the regional IT operations team and provide support for maintenance, enhancements, and security.

- Address outages, intermittent issues, develop small enhancements, security patches, and contribute to the incremental build-out of banking products.

- Improve IT support and application maintenance across the assigned region when new products are launched.

- Provide support for local regulatory reporting and product customizations and offer 24/7 support for digital bank and wallet IT operations.

- Assist in triage alongside vendor resources.

- Uphold a daily, weekly, and monthly core banking operating model to meet regional regulatory requirements and ensure exceptional customer experience.

- Collaborate across the organization to optimize and enhance the customer journey.

- Participate in and support the daily triage of all customer-related or technical issues with the Digital Banking app or website.

- Assist the internal Customer Service Representatives in conducting root cause analysis, triage, and resolution of customer-related issues.


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Eligibility criteria for applicants:

Qualifications:

- Bachelor's degree in Engineering, Computer Science, or a related field, or a Master's in Computer Applications.

- Proficiency in both written and verbal communication.

 

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Preferred Qualifications/ Skills:-

- 1-2 years of professional experience
- Experience in setting up and/or running retail banking IT systems and networks preferred
- Ability to evaluate business needs and achieve alignment among stakeholders
- Excellent verbal and written communication skills
- Experience operating in a L1, L2 and/or L3 IT support model
- Direct experience with at least one of the following technologies: Out systems or similar low-code JavaScript environment, MuleSoft or similar API Orchestration technology, Mambu or similar core banking technology
- Familiarity with JavaScript, React, .NET, and Angular
- Previous experience in monitoring and skills around OpenSearch, Dynatrace or similar tools, release engineering and management, payment technologies, DevOps practices including CI/CD pipeline development, task automation especially in a Site Reliability Engineering role
- Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka
- Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc.
- Experience with SLDC practices, procedures, and code deployment processes
- Experience with code release management processes, including approvals through change boards to production code releases
- Troubleshooting of all technology including UI, integration tools, core banking platform, and all back-office systems
- Experience interfacing with Customer Service Reps with customer issues and troubleshooting
- Experience analyzing errors across multiple technologies, including analysis of log files to root cause issues
- Prior experience working within an ITSM organization, leveraging a tool such as Jira or ServiceNow for incident and change management highly preferred
- Proven skills in driving root cause analysis and facilitating problem-solving
- Ability to communicate updates concisely to leaders at all levels
- Excellent decision-making, communication, and collaboration skills


How to Apply:-

All eligible and interested candidates must apply online through the official website or the provided link.

Click Here to Apply

 

Additional Benefits:-

- Competitive Compensation: Attractive salaries and performance-based bonuses to reward employees for their contributions.

- Health and Wellness: Comprehensive health benefits including medical, dental, and vision insurance. Wellness programs and mental health resources are also available.

- Professional Development: Investment in employee growth through training programs, workshops, and opportunities for career advancement.

- Flexible Working Arrangements: Flexible work hours and remote working options to promote work-life balance.

- Retirement Plans: Retirement savings plans with company contributions to help employees secure their financial future.







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